{"id":192,"date":"2025-09-21T22:15:04","date_gmt":"2025-09-21T22:15:04","guid":{"rendered":"https:\/\/topsoiltippers.co.za\/?page_id=192"},"modified":"2025-09-29T16:23:46","modified_gmt":"2025-09-29T16:23:46","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/topsoiltippers.co.za\/af\/shipping-policy\/","title":{"rendered":"Versendingsbeleid"},"content":{"rendered":"<div class=\"row\"  id=\"row-1944947419\">\n\n\t<div id=\"col-25110060\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-1794692643\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1794692643 {\n  padding-top: 20px;\n}\n@media (min-width:550px) {\n  #gap-1794692643 {\n    padding-top: 40px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<h1>Shipping Policy<\/h1>\n\t<div id=\"gap-1756703489\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1756703489 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n<p data-start=\"148\" data-end=\"345\"><strong data-start=\"148\" data-end=\"166\">Delivery Areas<\/strong><br data-start=\"166\" data-end=\"169\" \/>Topsoil Tippers delivers across Pretoria East*. We strive to reach homeowners, landscapers, contractors, and construction professionals efficiently.<\/p>\n<p data-start=\"347\" data-end=\"369\"><strong data-start=\"347\" data-end=\"367\">Shipping Methods<\/strong><\/p>\n<ul data-start=\"370\" data-end=\"552\">\n<li data-start=\"370\" data-end=\"459\">\n<p data-start=\"372\" data-end=\"459\">All orders are delivered via our dedicated delivery team.<\/p>\n<\/li>\n<li data-start=\"460\" data-end=\"552\">\n<p data-start=\"462\" data-end=\"552\">Bulk orders and other large items are delivered directly to your site.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"554\" data-end=\"574\"><strong data-start=\"554\" data-end=\"572\">Delivery Times<\/strong><\/p>\n<ul data-start=\"575\" data-end=\"761\">\n<li data-start=\"575\" data-end=\"660\">\n<p data-start=\"577\" data-end=\"660\">Standard delivery usually takes <strong data-start=\"609\" data-end=\"632\">[1\u20133] business days<\/strong> after order confirmation.<\/p>\n<\/li>\n<li data-start=\"661\" data-end=\"761\">\n<p data-start=\"663\" data-end=\"761\">We will notify you of any delays due to high demand, weather, or other unforeseen circumstances.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"763\" data-end=\"785\"><strong data-start=\"763\" data-end=\"783\">Delivery Charges<\/strong><\/p>\n<ul data-start=\"786\" data-end=\"967\">\n<li data-start=\"786\" data-end=\"891\">\n<p data-start=\"788\" data-end=\"891\">A <strong data-start=\"790\" data-end=\"827\">fixed delivery cost per cube (m\u00b3)<\/strong> of R600 applies to all bulk orders.<\/p>\n<\/li>\n<li data-start=\"892\" data-end=\"967\">\n<p data-start=\"894\" data-end=\"967\">Delivery charges are calculated at checkout and included in your total.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"969\" data-end=\"989\"><strong data-start=\"969\" data-end=\"987\">Order Tracking<\/strong><\/p>\n<ul data-start=\"990\" data-end=\"1191\">\n<li data-start=\"990\" data-end=\"1096\">\n<p data-start=\"992\" data-end=\"1096\">Once your order is confirmed, you will be contacted.<\/p>\n<\/li>\n<li data-start=\"1097\" data-end=\"1191\">\n<p data-start=\"1099\" data-end=\"1191\">For large or custom orders, our team may contact you to schedule a suitable delivery time.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1193\" data-end=\"1219\"><strong data-start=\"1193\" data-end=\"1217\">Receiving Your Order<\/strong><\/p>\n<ul data-start=\"1220\" data-end=\"1439\">\n<li data-start=\"1220\" data-end=\"1308\">\n<p data-start=\"1222\" data-end=\"1308\">Ensure someone is available at the delivery location to receive and check the order.<\/p>\n<\/li>\n<li data-start=\"1309\" data-end=\"1439\">\n<p data-start=\"1311\" data-end=\"1439\">If the delivery cannot be completed due to inaccessibility or incorrect address, additional charges may apply for re-delivery.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1441\" data-end=\"1471\"><strong data-start=\"1441\" data-end=\"1469\">Damaged or Missing Items<\/strong><\/p>\n<ul data-start=\"1472\" data-end=\"1642\">\n<li data-start=\"1472\" data-end=\"1518\">\n<p data-start=\"1474\" data-end=\"1518\">Please inspect your delivery upon arrival.<\/p>\n<\/li>\n<li data-start=\"1519\" data-end=\"1642\">\n<p data-start=\"1521\" data-end=\"1642\">Any damaged or missing items must be reported within <strong data-start=\"1574\" data-end=\"1586\">24 hours<\/strong> to our customer service team at <span style=\"text-decoration: underline;\"><a href=\"mailto:contact@topsoiltippers.co.za\">contact@topsoiltippers.co.za<\/a><\/span><\/p>\n<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-192","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/topsoiltippers.co.za\/af\/wp-json\/wp\/v2\/pages\/192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/topsoiltippers.co.za\/af\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/topsoiltippers.co.za\/af\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/topsoiltippers.co.za\/af\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/topsoiltippers.co.za\/af\/wp-json\/wp\/v2\/comments?post=192"}],"version-history":[{"count":6,"href":"https:\/\/topsoiltippers.co.za\/af\/wp-json\/wp\/v2\/pages\/192\/revisions"}],"predecessor-version":[{"id":561,"href":"https:\/\/topsoiltippers.co.za\/af\/wp-json\/wp\/v2\/pages\/192\/revisions\/561"}],"wp:attachment":[{"href":"https:\/\/topsoiltippers.co.za\/af\/wp-json\/wp\/v2\/media?parent=192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}